**Report Misuse Policy for www.thunaithedii.com**
At **www.thunaithedii.com** ("ThunaIThedii," "we," "us," or "our"), we prioritize a safe and trustworthy matrimonial environment. Users are encouraged to report any suspicious, fraudulent, or inappropriate activity to help maintain the integrity of our platform.
## **1. What Constitutes Misuse?**
Misuse includes, but is not limited to:
- **Fake Profiles:** False information, impersonation, or stolen images.
- **Fraudulent Activity:** Scams, financial fraud, or phishing attempts.
- **Harassment:** Abusive messages, threats, or stalking.
- **Inappropriate Content:** Offensive, vulgar, or explicit material.
- **Spam & Advertising:** Unauthorized promotions or solicitation.
- **Violation of Privacy:** Sharing personal details without consent.
- **Marriage Law Violations:** Bigamy, underage profiles, or forced marriage proposals.
## **2. How to Report Misuse?**
Users can report misuse through the following methods:
### **A. Reporting a Profile/Message**
1. Go to the suspicious profile or message.
2. Click on **"Report"** (or the flag icon).
3. Select the reason (e.g., "Fake Profile," "Harassment," "Spam").
4. Provide additional details (optional but helpful).
5. Submit the report.
### **B. Email Reporting**
Send an email to **[support@thunaithedii.com]** with:
- Subject: **"Report Misuse - [Username/Profile ID]"**
- Details of the issue (screenshots, messages, or profile links as evidence).
- Your registered email ID for verification.
### **C. Customer Support Helpline**
Call **[Insert Customer Support Number]** to report urgent cases (e.g., scams, threats).
## **3. Actions Taken Against Misuse**
- **Investigation:** Our team will review reports within **24-48 hours**.
- **Temporary Suspension:** If misuse is suspected, the reported account may be restricted pending review.
- **Permanent Ban:** Confirmed violations will result in account termination.
- **Legal Action:** Severe cases (fraud, harassment) may be reported to law enforcement.
## **4. False Reporting Consequences**
- Misuse of the reporting system (false/frivolous complaints) may lead to **account suspension**.
- Repeated false reports may result in a **permanent ban**.
## **5. Confidentiality & Privacy**
- Reporter identities are kept **confidential** (unless required by law).
- Evidence may be shared with authorities in legal cases.
## **6. Contact Us**
For any concerns regarding misuse, contact:
📧 **Email:** support@thunaithedii.com
📞 **Helpline:** 9787853999
🏢 **Registered Address:** www.thunaithedii.com
By using **www.thunaithedii.com**, you agree to abide by this policy and report any violations responsibly.
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This policy ensures a secure platform while deterring misuse. For legal enforceability, consult a lawyer to align with local cyber laws (e.g., India's IT Act, 2000, or relevant jurisdiction).
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